Contact Us

Lumirow is operated by 9TH SKYBIRCH LIMITED, a registered Hong Kong company.

Our products are shipped directly from Hong Kong.

If you need help with an order, shipment, return, product detail, or billing question, please contact us by email and include your order number when available.

• Email: lumirowservice@gmail.com
• Phone: +1 (929) 679-7024
• Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time / LA Time)
• Address: Room B53, 2/F, Kwai Shing Industrial Building (Phase 1), 36-40 Tai Lin Pai Road, Kwai Chung, New Territories, Hong Kong

We typically respond within 1–2 business days.